US News and & World Report's Liz Wolgemuth’s looks at the Metrolink Spokesperson issue and quotes from this blog.
Wolgemuth notes, " If you're a critic, bear in mind that crisis management is easiest in hindsight."
And Denis Wolcott, 2008 PRSA Western District chair and a past president of the Los Angeles Chapter of the Public Relations Society of America, provides more perspective and thoughts.
Wolcott notes, " To my colleagues, this is probably a perfect time to refresh trust in our profession. PRSA continues to take more and more proactive steps to uphold ethical values and standards of conduct within the public relations industry."
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